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COVID-19 Surgical Reboot: Encourage Innovation Instead Of Returning To “normal”

As health systems and ambulatory surgery centers across the U.S. resume elective surgeries in the wake of the COVID-19 outbreak, they face a two-fold challenge: managing a substantial backlog of cases and rebuilding a billion-dollar deficit in lost revenue. Adding complexity is the lack of a comfortable routine to fall back on.

The restart is playing out in a substantively different environment of stringent new safety requirements, wary patients, anxious staff, and potential resource and capacity issues.

To stabilize and rapidly evolve their surgical programs, leaders will need a cohesive strategy with access, efficiency, safety, and consumer needs as top priorities. Key to successful activation: a data- driven decision-making body, clear business impact analysis, relentless communication, and flawless execution of stabilization plans...

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